We help ambitious organisations design an AI-enabled future
A design & AI services company
We work with you to set a vision and create the experiences that drive growth and spark change.
Strategic Design
Services
Experience Vision Design
Product Strategy
CX Journey Design
Co-design Sprints
Brand & Creative Direction
Content Strategy
Experience Audits
AI
Services
AI Strategy Roadmap
AI-enabled Experiences
Applied AI Automation
AI Enablement & Adoption
AI-augmented Research
Design & Engineering
Services
Product UI/UX Design
Website Design
Design Systems
Motion Design
Inclusive Design
Web & Mobile Development
Headless CMS Integrations
Hosting & Maintenance
Research
Services
User Research
Usability Testing
Ethnographic & Field Research
Customer Personas
IA & Navigation Testing
Market & Competitor Research
Recent work
Nature IQ. A brand for nature-positive change.
Our AI expertise
Every organisation is somewhere on the AI curve. Some are still forming a view, some are testing, some are shipping. We meet you where you are and move you forward, from sparking imagination to building it.
I.
Imagine.
See what AI makes possible.
A shared view of your AI future
Clarity on where AI is worth it, and where it isn't
A confident internal narrative for your teams
The guardrails and posture to move safely
II.
Plan.
Turn possibility into a path.
Where AI lifts your customer experience
Where it makes your people faster
Where it sharpens your operations
A prioritised, costed path forward
III.
Execute.
Build it, and help your teams run it.
Live AI-enabled experiences and products
Automation working in your day to day
Delivery from one team that designs and builds
Your people confident to keep going
Building a product? Pollen Ventures partners with ambitious startups, scaleups and established product teams to support, launch and grow.
18
Years designing digital products and services. Long enough to have learnt what works, and, more importantly, what doesn’t.
We were impressed with the UX and research team's dedication to inclusivity. Our increased 2.1 accessibility requirements were tested with empathy and compassion on participants with a diverse range of needs.
Sharni Allen – Director, NSW Design System
100+
Digital products, services and platforms delivered across government, health, culture and business. Much of it quietly doing its job long after we've moved on.
$1b+
Value of client programmes we've helped shape. Trusted to help guide the products and services that matter, alongside the teams who carry them.
Everyone at the museum is absolutely thrilled with the result, and they all seem genuinely enthusiastic about being involved in its evolution.
Leonie Jones – Head of Digital Engagement and Insights
Our thoughts
Thought. Cutting corners on customer experience costs more than money.
Thought. How you can win by doing less.
Thought. On your marks, get set, go: Our guide to UX/UI product sprints.
Thought. Why building your own RAG stack is often the wrong starting point.
Thought. Inclusive by Design - better products, bigger audiences
Thought. How content design contributes to effective audience engagement.